Store policy

 

BY PURCHASING THIS PRODUCT YOU AGREE THAT YOU ARE OVER THE AGE OF 18. PRODUCTS ARE NOT TO BE USED IN ANY OTHER MANNER OTHER THAN WHAT THEY HAVE BEEN SPECIFIED FOR. WE WILL NOT BE HELD RESPONSIBLE FOR ANY ILLEGAL ACTIONS, DAMAGE, INJURY OR “ACCIDENTS” DUE TO PRODUCT MALFUNCTIONS OR MISUSE. BY PURCHASING YOU HAVE AGREED TO THESE TERMS. IT IS THE RESPONSIBILITY OF THE BUYER TO UNDERSTAND YOUR STATES KNIFE LAWS TO LEGALLY CARRY A FIXED BLADE KNIFE. 

 

HANDMADE POLICY

“Not meant to be pretty, but pretty useful”

-Our knives are laser cut, then ground, heat treat and finished by hand.

-We strive to manufacture the best product we can and inspect each knife before it leaves our shop. That being said, there may be minor imperfections on your handmade knife. Surface blemishes from heat treat, tiny scratches, etc are only surface blemishes and will not affect the performance of your knife.

SHIPPING

-All orders ship via UPS.

-We offer USPS (Government use only) to our customers shipping to a FPO or APO. These orders are NOT insured.

-Orders placed on our website Monday through Friday will ship within 1-4 business days depending on work load (Monday though Friday).

-All orders will be provided with a tracking number. Please check your spam folder if you do not receive it.

 

INTERNATIONAL ORDERS 

-We ship our prybars worldwide, however, knives ship to USA and Canada only. We do not guarantee the delivery of international shipments. No refunds will be issued for non-delivery. Shipping rates do not include any potential customs, duties or import taxes that may be required.

  

REFUNDS

-Due to the fact that these tools are handmade, we do not accept returns or exchanges. We will help you in any way we can and guarantee our work.

-Discount codes must be used at the time of purchase. We cannot refund partial amounts after the order is placed.

OUR PRODUCTS

 

Testing:

-Our products are rigorously tested. We will often post these testing videos on social media and our YouTube channel. 

 

USA made:

-All models and sheaths are made in the USA. 

Usage and Safety:

-Do not apply the knife/tool to a task it was not designed for. 

-Always wear gloves and proper eye protection when tools are in use.

-High carbon models may patina over a period of time due to handling, humidity or wet conditions. Regularly clean the surface with a cloth before storing.

-ROGAN is not responsible for personal injury due to use of the product.

ROGAN® is a registered trademark.

*If you would like your knife sharpened, simply email us at roganknives@gmail.com for further information. Customer is responsible for shipping charges back and forth. Knives are sharpened for free.